Privacy Policy
Last updated: May 15, 2025
1. Introduction
At Tekiya ("we", "us", "our"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our cloud infrastructure services, visit our website at tekiya.cloud, or engage with us for cloud infrastructure optimization, management, and consulting services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company name, job title, and payment information when you sign up for our services.
- Cloud Infrastructure Data: Information about your current cloud setup, usage patterns, and configurations when providing our optimization services.
- Technical Data: IP address, browser type, device information, cookies, and usage data when you visit our website.
- Service Data: Information related to your cloud services, infrastructure requirements, and technical challenges when providing our consulting services.
3. How We Use Your Information
We use your information for the following purposes:
- To provide, optimize, and maintain cloud infrastructure services.
- To analyze and optimize your cloud costs and performance.
- To communicate with you about our services, updates, and technical support.
- To process payments and manage our business relationship.
- To improve our website and services.
- To comply with legal obligations.
4. Cloud Infrastructure Data Handling
When providing cloud infrastructure services, we access and analyze your cloud environment data to optimize performance and reduce costs. This includes:
- Resource utilization metrics and patterns
- Cloud configuration settings
- Infrastructure architecture details
- Cost analysis data
We implement strict security measures and access controls to protect this data and use it solely for providing our services to you.
5. Sharing Your Information
We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, and email delivery.
- Cloud Platform Partners: When necessary to implement solutions on AWS, GCP, Azure, or other cloud platforms you use.
- Legal Requirements: When required by law, regulation, or legal process.
We do not sell your personal information to third parties.
6. Security
We implement appropriate security measures to protect your information, including:
- Encryption of sensitive data
- Secure access controls and authentication
- Regular security assessments
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law. The retention period depends on the nature of the information and the services provided.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your information
- Restriction of processing
- Data portability
- Objection to processing
To exercise these rights, please contact us at contact@tekiya.cloud.
9. Cookies and Tracking
Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings, but disabling certain cookies may affect your ability to use our website.
10. Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect information from children under 18. If you believe we have collected information from a child, please contact us immediately.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on our website and, where appropriate, contacting you directly.
12. Contact Us
If you have questions or concerns about this privacy policy or our data practices, please contact us at:
Email: contact@tekiya.cloud